Privacy Policy

Last updated: June, 5, 2023

This Privacy Policy describes the privacy practices of STR Launch LLC, its subsidiaries, and its related entities (referred to as “STR Launch,” “we,” “our,” or “us”), and in particular how we collect, use, and disclose certain information.

STR Launch LLC, doing business as STR Launch (“we”, “us”, “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, and disclose information about you when you visit our website, use our services, or purchase our products. By using our website or services, you consent to our collection, use, and disclosure of your information as described in this privacy policy.

Information We Collect

We may collect personal information about you in various ways, such as when you:

  • Visit our website
  • Use our services
  • Sign up for our email list
  • Purchase our products or services

The personal information we collect may include:

  • Contact information, such as your name, email address, phone number, and mailing address
  • Payment information, such as your credit card number, billing address, and other financial information
  • Information about your short term rental properties, such as property descriptions, photographs, and pricing information
  • Information about your coaching/education programs, such as course descriptions, pricing information, and customer reviews
  • Information about your design and staging services, such as project descriptions, photographs, and pricing information
  • We may also collect non-personal information about you, such as your IP address, browser type, and operating system.

How We Use Your Information

We may use the personal information we collect for various purposes, such as to:

  • Provide our short term rental property management services, including managing your rental properties, handling bookings and payments, and communicating with guests
  • Provide our coaching/education programs and digital products, including processing payments, delivering course materials, and communicating with you about your progress
  • Provide our design and staging services, including consulting with you on design decisions, creating staging plans, and implementing staging solutions
  • Communicate with you about our services, including sending you updates, newsletters, and
     marketing materials
  • Process payments for our services
  • Comply with legal requirements, such as tax and accounting obligations

We may also use your personal information for other purposes with your consent.

Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • With service providers who perform services on our behalf, such as payment processing, customer support, and marketing
  • With business partners who offer products or services that may be of interest to you
  • In connection with a sale or transfer of our business or assets
  • To comply with legal obligations, such as responding to subpoenas or other legal requests
  • To protect our rights, property, or safety, or the rights, property, or safety of others

We may also share aggregated or anonymized information that does not identify you personally.

Your Choices

You have the following choices with respect to your personal information:

  • You can opt out of receiving marketing emails from us by following the unsubscribe instructions in each email
  • You can update your contact information or preferences by contacting us directly
  • You can request that we delete your personal information, subject to certain exceptions

If you have any questions or concerns about our use of your personal information, please contact us using the information provided below.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the security of your information.

Updates to this Privacy Policy

We may update this privacy policy from time to time. If we make significant changes to the policy, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at info@strlaunch.com or write to us 1401 Lavaca St., Austin, TX 78701